Security Policy

Effective Date: 15 December 2025
Last Updated: 16 December 2025
Company: Zovi Astro Labs Private Limited, operating as “Zodiac Villa” (“we”, “us”, “our”)
Website: https://www.ZodiacVilla.com

1. Purpose

This Security Policy explains the technical and organisational safeguards we use to protect the Website, your account, and the personal data you share for astrology Services. It supports our Privacy Policy and Terms & Conditions.

2. Scope

This Policy applies to ZodiacVilla.com, our hosting and cloud systems, email delivery, internal tools, and all employees or service providers who handle Website operations or personal data.

3. Our Security Commitments

We follow the Digital Personal Data Protection Act, 2023 and the DPDP Rules, 2025. We maintain reasonable security safeguards to protect personal data from unauthorised access, loss, alteration, or misuse.

4. Key Security Measures We Use

We use layered safeguards that match the sensitivity of the data we process, such as birth details and relationship data.

  1. Access control. Only authorised team members may access systems and user data, based on role need.
  2. Strong authentication. Admin tools use multi‑factor authentication and unique credentials.
  3. Encryption. Data is encrypted in transit. Sensitive data is encrypted at rest where appropriate.
  4. Secure hosting. We use reputable hosting providers, firewalls, malware protection, and regular patching.
  5. Backups and recovery. We maintain secure backups and tested restoration processes.
  6. Monitoring and logs. We keep security logs and monitor for suspicious activity.
  7. Secure development. Our tech team follows secure coding practice and reviews changes before release.
  8. Vendor controls. We work only with trusted payment, email, analytics, and hosting vendors. We bind them through security and confidentiality terms.
  9. Data minimisation. We collect only data needed for the Service and keep it only for a justified period.

5. Incident Response and Breach Notification

If we detect a security incident, we act quickly to contain it, assess impact, and restore services.

If a personal data breach is likely to cause harm, we will notify affected users and the Data Protection Board of India as required by law.

For cyber incidents that fall under CERT‑In reporting directions, we will report to CERT‑In within the prescribed timelines.

6. Your Role in Keeping Data Secure

You can help keep your data safe by doing the following:

  1. Use a strong password for your email and any Website account you create.
  2. Do not share your login details, OTPs, or payment credentials with anyone.
  3. Be cautious of phishing or fake pages that claim to be Zodiac Villa.
  4. Contact us if you notice any suspicious activity linked to your account or order.

7. No Absolute Guarantee

No website or internet transmission is fully secure. While we use strong safeguards, we cannot guarantee absolute security. We will keep improving controls as threats evolve.

8. Responsible Disclosure

If you believe you have found a security weakness, please report it to hello@ZodiacVilla.com with details. Do not exploit the issue or share it publicly before giving us a fair chance to fix it.

9. Updates to This Policy

We may update this Policy to reflect new risks, legal requirements, or system changes. The revised Policy will be posted on this page with a new effective date.

10. Governing Law and Jurisdiction

This Policy is governed by the laws of India. Courts at Ahmedabad, Gujarat have exclusive jurisdiction over disputes connected to this Policy or Website security.

11. Contact

Email: hello@ZodiacVilla.com