Acceptance of These Terms
These Terms govern your access to and use of ZodiacVilla.com and any astrology readings, reports, digital content, account features, or related services offered through the Website, together referred to as the “Services.”
By visiting, browsing, registering, submitting details, purchasing a Service, or otherwise using the Website, you confirm that you have read, understood, and accepted these Terms.
During checkout, you may be required to confirm your acceptance through unchecked consent boxes. You cannot complete an order unless the required confirmations are provided.
Eligibility and Availability
You must be at least 18 years old to use or purchase our Services. We do not knowingly provide Services to minors. If you are under 18, do not use the Website or submit personal data.
Services are currently available only to users located outside India. Please review our No-India Offering page for further details.
Astrology Services
Zodiac Villa provides astrology-based readings and content for personal reflection and general, non-professional purposes. Astrology is interpretive, and no specific result, event, relationship outcome, or level of satisfaction is guaranteed.
Our Services do not replace medical, psychological, psychiatric, legal, financial, investment, or other licensed professional advice. Please review our Disclaimer & Limitation of Liability for full details.
Information You Provide
To prepare personalised Services, we may collect information such as your name, gender, relationship status, date of birth, time of birth, place of birth, contact details, and any question or context required for the selected Service.
If you submit information about a friend, partner, or another person, you are responsible for ensuring that you have permission to share that information with us.
You are also responsible for checking that the information submitted is complete and accurate before placing your order.
Orders and Delivery
An order is confirmed only after successful payment and receipt of the information required to prepare the selected Service.
We may deliver a completed reading by email, through your Zodiac Villa account where available, or through both methods, as stated during checkout.
Delivery timelines shown on the Website are estimates. Delays may occur because of verification requirements, incomplete details, order volume, technical issues, or events outside our reasonable control.
Pricing and Payment
Prices are shown in the currency displayed on the Website or during checkout. Applicable taxes or charges may be added where required by law.
Payments are processed by third-party payment providers. Zodiac Villa does not store complete card details.
An order may remain incomplete or be cancelled if payment fails, is reversed, is flagged for review, or cannot be verified.
Refunds, Cancellations and Corrections
Refunds, cancellations, delivery concerns, and correction requests are governed by our Refund, Cancellation & Delivery Policy.
If there is any difference between this section and that Policy, the Refund, Cancellation & Delivery Policy will apply.
User Conduct
You agree not to:
- Use the Website or Services for an unlawful or harmful purpose.
- Interfere with Website security, functionality, accounts, systems, or data.
- Attempt to gain unauthorised access to any account, system, or information.
- Copy, scrape, reverse engineer, reproduce, or commercially exploit Website content or software.
- Upload viruses, malicious code, or other harmful material.
- Impersonate another person or entity.
- Use the Services to harass, deceive, exploit, or harm another person.
Intellectual Property
All Website content, astrology readings, reports, text, graphics, branding, methods, layouts, software, and other protected material are owned by or licensed to Zodiac Villa and are protected by applicable intellectual property laws.
You receive a limited, personal, non-transferable right to access a purchased Service for your own private use. You may download, store, and print a purchased reading for personal reference.
You may not reproduce, publish, distribute, resell, license, adapt, or create derivative works from any Service, reading, report, or other protected content without our written permission.
Third-Party Services
The Website may contain links to, or depend on, third-party services such as payment providers, hosting services, analytics tools, email platforms, or embedded features.
We do not control those services. Your use of them is subject to their own terms, privacy notices, and policies.
Privacy and Data Protection
Your use of the Services is also governed by our Privacy Policy. We process personal data in accordance with applicable data-protection law, including the Digital Personal Data Protection Act, 2023 and rules brought into force under it.
For information about access, correction, erasure, consent withdrawal, and grievance rights, please review our Data Principal Rights & Grievance Redressal page.
Limitation of Liability
To the maximum extent permitted by applicable law, Zodiac Villa, its directors, employees, astrologers, consultants, contractors, collaborators, service providers, and agents will not be liable for indirect, incidental, special, consequential, exemplary, or punitive losses arising from your use of the Website or Services.
Our total aggregate liability arising from a specific Service will not exceed the amount paid for that Service.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
User Misuse and Responsibility
You may be responsible for losses or claims caused by your unlawful use of the Website, breach of these Terms, misuse of the Services, or unauthorised submission of another person’s data.
Events Beyond Our Control
We are not responsible for delay or failure caused by events outside our reasonable control. These may include natural disasters, government action, cyber incidents, internet outages, platform failures, labour disruption, payment-service interruption, or similar events.
Changes to These Terms
We may update the Website, Services, pricing, or these Terms when our operations, legal obligations, or service structure changes.
Updated Terms will apply from the effective date shown on this page. Where appropriate, we may provide additional notice of material changes.
Governing Law
These Terms are governed by the laws of India. Courts at Ahmedabad, Gujarat have exclusive jurisdiction over disputes relating to these Terms, the Website, or the Services, subject to applicable law.
Contact and Grievances
For general support, complaints, or policy-related communication, contact us at support@zodiacvilla.com.
Phone: +91 74360 36050
For personal-data rights and privacy grievances, please use the process described on our Data Principal Rights & Grievance Redressal page.
General Terms
If any provision of these Terms is found invalid or unenforceable, it will be limited or removed only to the minimum extent necessary. The remaining provisions will continue to apply.
Our failure to enforce a right or provision does not waive that right or provision.
These Terms, together with the policies and notices linked from them, form the agreement between you and Zodiac Villa regarding the Website and Services.
For related information, review our Disclaimer and Service Terms.
