Effective Date: 15 December 2025
Last Updated: 16 December 2025
Company: Zovi Astro Labs Private Limited, operating as “Zodiac Villa” (“we”, “us”, “our”)
Website: https://www.ZodiacVilla.com
1. Why This Page Exists
This page explains your rights over your personal data and the way you can raise a complaint. It applies to all users whose data we process as part of our astrology Services.
2. Your Rights as a Data Principal
Under the Digital Personal Data Protection Act, 2023 and the DPDP Rules, 2025, you have these rights:
- Right to access a summary of your personal data that we hold.
- Right to correct personal data that is inaccurate or incomplete.
- Right to erase personal data when it is no longer needed for the stated purpose or when the law allows erasure.
- Right to withdraw consent at any time. Withdrawing consent is as easy as giving it.
- Right to grievance redressal through a readily available process.
- Right to nominate another person to exercise your rights in case of death or incapacity, where such nomination is legally valid.
3. How to Submit a Rights Request
To exercise any right, email us at hello@ZodiacVilla.com from your registered email address. Please write the subject line as “DPDP Rights Request – [Your Order ID or Email]”. State the right you want to exercise and provide enough details for us to locate your data.
We may ask for reasonable verification so we do not disclose data to an unauthorised person.
4. Timelines for Response
We will acknowledge your request within 3 to 4 working days. We aim to resolve it within 30 days. If a request needs more time due to complexity, we will inform you with reasons and an updated timeline, as permitted by law.
5. Grievance Redressal Process
If you have a complaint about data handling or about a rights request, email hello@ZodiacVilla.com with the subject line “DPDP Grievance – [Your Order ID or Email]”. Our Grievance Officer or designated privacy contact will review and respond.
6. Grievance Officer / Privacy Contact
Mobile: +917436036050
Email: hello@ZodiacVilla.com
7. Escalation to the Data Protection Board of India
If your grievance is not resolved to your satisfaction, you may escalate the matter to the Data Protection Board of India after you complete the grievance step with us.
8. Governing Law and Jurisdiction
This page is governed by the laws of India. Courts at Ahmedabad, Gujarat have exclusive jurisdiction for disputes connected to this page or the rights process.
9. Updates
We may update this page when law or process changes. The revised version will be posted here with a new effective date.
